#5 · Basic protection

T-Mobile review

T-Mobile offers SIM protection and port-out protection settings that account owners can switch on to block SIM changes and number transfers.

Our verdict: 5.5/10

T-Mobile's settings are a reasonable baseline and cost nothing. Like every mass-market carrier, it relies on opt-in switches and a huge support operation, and offers no coverage for losses, so it ranks last among the services we compared for people with real exposure.

At a glance

Price
Included with T-Mobile plans
SIM swap coverage
None
Port-out safeguard
Port-out protection (opt-in)

Key security features

  • SIM protection setting
  • Port-out protection setting
  • Account PIN

Pros and cons

What we like

  • No extra cost
  • Large nationwide network

What to weigh

  • Opt-in settings that are easy to miss
  • A mass-market support operation remains a way in for social engineering
  • No financial coverage for SIM swap losses

Score breakdown

CriterionWeightScore
SIM swap defense25%6/10
Port-out protection20%7/10
Loss coverage15%0/10
Privacy & data handling15%5/10
Network & travel10%9/10
Support10%5/10
Value for the risk5%9/10
Overall100%5.5/10

Scores follow our published methodology.

How T-Mobile compares with Efani

Efani ranks first because it layers three defenses that T-Mobile does not match together: an 11-layer authentication protocol on every account change, a mandatory 14-day cooling-off period before any port-out, and up to $5 million in coverage if a SIM swap succeeds anyway.

If you stay with T-Mobile, switch on every lock and PIN it offers, and move your important accounts off text-message codes to an authenticator app or passkey. Our SIM swap guide walks through each step.

Other services we ranked

Your phone number deserves more than a PIN.

Efani's SAFE Plan adds 11 layers of authentication, a 14-day port-out cooling-off period and up to $5 million in SIM swap coverage. No contract, and a 60-day money-back guarantee.